Privacy Policy
Partnur Solutions
Effective Date: October 21, 2026
1. Introduction
Partnur Solutions ("Partnur," "we," "our," or "us") respects your privacy and is committed to protecting the personal information entrusted to us.
Partnur is a Canadian-based outsourcing advisory and partnership management company that connects businesses with qualified outsourcing service providers and supports vendor selection, outsourcing implementation, commercial coordination, and ongoing operational governance.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, communicate with us, request services, or explore opportunities to join our delivery partner network.
2. Information We Collect
Depending on your interaction with Partnur, we may collect the following information:
Contact and Business Information
Full name and professional title
Company name and website
Business email address and telephone number
Business location
Information included in correspondence or inquiries
Client Inquiry Information
Outsourcing requirements and service interests
Expected staffing needs and operational requirements
Preferred service locations
Project descriptions and relevant business information
Delivery Partner Information
Company profile and delivery locations
Services offered and industries supported
Operational headcount and available capacity
Relevant certifications and compliance information
Business contact details and information voluntarily submitted for evaluation
Website and Technical Information
When you visit our website, our hosting platform and embedded third-party services may process technical information such as device details, browser type, IP address, website activity, and cookies, depending on their functionality and your settings.
We ask visitors not to submit sensitive personal information, customer records, passwords, or confidential client data through general website inquiry forms unless specifically requested through an approved secure process.
3. How We Use Information
Partnur uses collected information for legitimate business purposes, including:
Responding to inquiries and communicating with prospective clients and delivery partners.
Evaluating outsourcing requirements and recommending suitable delivery models.
Assessing prospective delivery partners and their service capabilities.
Coordinating meetings, consultations, proposals, and commercial discussions.
Managing existing business relationships and contractual obligations.
Supporting outsourcing implementation and operational governance where applicable.
Maintaining records, improving our services, and protecting our business operations.
Meeting applicable legal, regulatory, and contractual requirements.
We limit the collection and use of personal information to purposes that are reasonable and appropriate in the circumstances, with consent or another lawful basis where required.
4. Sharing and Disclosure of Information
Partnur does not sell personal information to data brokers.
We may disclose relevant information to:
Outsourcing Delivery Partners
Where necessary to evaluate an outsourcing opportunity or coordinate an engagement, we may share appropriate business requirements or relevant professional contact information with selected delivery partners, subject to applicable privacy, confidentiality, and contractual requirements.
Service Providers
We may use third-party platforms for website hosting, online forms, email, document management, meeting scheduling, and business communications.
These providers may process information on our behalf in accordance with their applicable terms, privacy practices, and service arrangements.
Professional Advisers and Authorities
We may disclose information to legal, accounting, or other professional advisers, or to regulators and authorities, when authorized or required by applicable law.
We seek to limit disclosures to information reasonably necessary for their intended purposes.
5. International Information Processing
Partnur is based in Canada and works with outsourcing providers and business contacts in other countries, including the Philippines.
Depending on the services involved, information may be accessed, stored, or processed outside Canada by authorized service providers or business partners.
Information processed in another country may be subject to that country's applicable laws, including lawful disclosure requirements.
Where appropriate, Partnur uses contractual, organizational, and technical measures to address the risks associated with international information processing.
6. Data Security
Partnur seeks to apply safeguards appropriate to the sensitivity of the information it handles.
These may include:
Access restrictions and account authentication.
Secure business systems and authorized communication channels.
Confidentiality obligations for relevant personnel and service providers.
Appropriate contractual requirements for delivery partners.
Procedures for addressing suspected unauthorized access or disclosure.
No online platform or electronic transmission method can be guaranteed to be completely secure.
7. Information Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet applicable legal and contractual requirements, resolve disputes, and maintain appropriate business records.
Retention periods may differ according to the nature of the information and the business relationship.
When information is no longer required, we take appropriate steps to securely delete, destroy, or anonymize it, subject to applicable obligations and technical limitations.
8. Your Privacy Rights
Subject to applicable law, individuals may request:
Access to personal information held about them.
Correction of inaccurate or incomplete personal information.
Withdrawal of consent where applicable.
Information about how their personal information is used or disclosed.
Deletion of personal information where legally required or otherwise appropriate.
Requests can be submitted to info@partnursolutions.com.
We may need to verify your identity before processing certain requests.
9. Cookies and Third-Party Technologies
Our website may use cookies and similar technologies provided by the website platform or embedded services.
These technologies may support website functionality, security, appointment scheduling, embedded forms, and website usage measurement.
For further information, please review our Cookie Policy.
10. Marketing Communications
Partnur may communicate with business contacts regarding inquiries, requested services, business opportunities, and existing professional relationships.
Promotional electronic communications will be sent in accordance with applicable anti-spam and privacy laws.
Where required, we will obtain appropriate consent and provide a method to unsubscribe or withdraw marketing consent.
Submitting an inquiry does not automatically constitute consent to receive unrelated promotional communications.
11. Third-Party Websites
Our website may contain links to third-party websites, scheduling tools, or other services.
Partnur does not control the independent privacy practices of these third parties. Visitors are encouraged to review the applicable privacy notices before providing information.
12. Policy Updates
We may revise this Privacy Policy as our services, technology, business operations, or legal obligations change.
The updated version will be posted on our website with a revised effective date.
Where required, we will provide additional notice or obtain consent for material changes to our personal information practices.
13. Contact Information
For questions, privacy inquiries, or concerns regarding this policy, please contact:
Partnur Solutions
Head Office: Calgary, Alberta, Canada
Email: info@partnursolutions.com
Phone: +1 587-899-8382
Partnerships, nurtured.